Network Service Engineer (m/w/d)

With immediate effect and for Frankfurt Osthafen, we are looking for a motivated

Network Service Engineer (m/w/d)

Our offer:

  • Technically advanced customer support, responding to customer enquiries from national and international participants via email and telephone in the Customer Services Team
  • Processing of new customer connections and upgrades with a focus on troubleshooting
  • Support of the Head of Customer Services
  • A permanent position with the world’s market leader in its sector with short decision-making processes
  • An appreciative corporate culture, a team of like-minded experts, and excellent conditions (including individual career planning, extensive further education offers, health promotion, occupational pension scheme, weekly English course, job ticket)
  • Plenty of variety and challenges in an innovative and international environment
  • An attractive location in the growing Frankfurt Osthafen quarter
  • An innovative and international environment
  • A free choice of operating system: OS X, Windows, Linux
  • Great coffee and free beverages
  • Extremely friendly and supportive colleagues

What’s important to us: 

  • Highly-developed know-how on the functions of the Internet, especially TCP/IP, BGP, network protocols etc., as well as developable Linux skills
  • IT studies, in-house training as IT specialist with primary focus on networks or comparable work experience
  • Excellent spoken and written English, ideally an additional foreign language (French, Russian, Turkish)
  • Experience in offering practical support and the willingness to undertake shift work until 24:00


You would be a good fit with our team if you have initial professional experience in a comparable position and are also an enthusiastic creative thinker and a motivated support employee. On top of that, if you are always able to make yourself completely understood – even by the layperson – in both German and English, then we look forward to receiving your completed application, including salary expectations, at

DE-CIX takes the protection of your personal data very seriously and strictly complies with the regulations of the data protection statutes. For further details, please refer to our privacy policy .