Due to the exceptional COVID-19 situation, we want to give you some information about how DE-CIX is handling the current crisis. We take the situation seriously, as the health of our customers, employees, and their families is our priority. We are well prepared and have implemented comprehensive precautionary measures.
The interconnection services our customers, partners and we deliver together are more important than ever as people rely on digital infrastructure.
Many of our teams are working from home but we are available as always on all communication channels. Part of the NOC team is on site in case necessary data center tasks need to be done. Our business continuity plan focuses on reducing the risk of infection, and at the same time keeping our interconnection services up and running.
We have created a special FAQ section on our website which we will keep updating as the situation evolves.