DE-CIX
  • Login
  • Service World
    • Service overview
    • GlobePEER
    • GlobePEER Remote
    • Blackholing
    • VirtualPNI
    • DirectCLOUD
      • Find a cloud service
      • Certified DirectCLOUD partners
    • DirectROUTES
    • FlexPOP
    • Closed User Groups
      • Microsoft Azure Peering Service
    • Colocation
    • Enterprise solutions
  • Access
    • Get connected to DE-CIX
    • How to connect
      • Connect via reseller
      • Buy transport to DE-CIX
      • Connect via DWDM
    • Where to connect
      • How to decide where to peer
      • ASN request
    • CampusFIBER
    • The Apollon platform
      • Patchy McPatchbot
  • Locations
    • Germany
      • Frankfurt
      • Hamburg
      • Munich
      • Dusseldorf
      • Berlin
    • United States
      • New York
      • Dallas
    • France
      • Marseille
    • Italy
      • Palermo
    • Spain
      • Madrid
    • Portugal
      • Lisbon
    • Turkey
      • Istanbul
    • UAE
      • Dubai
    • India
      • Mumbai
      • Delhi
      • Kolkata
      • Chennai
    • Russia
      • Moscow
      • St. Petersburg
    • Malaysia
      • Johor Bahru
      • Kuala Lumpur
  • Resources
    • DE-CIX API
    • Route Server Guides
      • Informational BGP Communities
      • Operational BGP Communities
      • RPKI
    • Looking Glass
    • Service Insights System
    • Blackholing Guide
    • AS112 service
    • BGP basics
    • White papers
    • Videos and webinars
    • FAQ
  • News & Events
    2019 review News
    19 December 2019

    2019 at DE-CIX: Dive with us into new countries, new peaks, and technology innovations
    • News
      • Newsletter
      • Newsletter archive
    • Events
      • DE-CIX NY Holiday Party 2019
      • DE-CIX Summits
      • DE-CIX Technical Meeting
      • DE-CIX Round Tables
      • DE-CIX Academy Seminars
  • About
    • Company profile
      • Company structure
      • Executive and Supervisory Board
      • Annual report
    • Media center
      • Press releases
    • DE-CIX Academy
      • Videos and webinars
      • White papers
    • The team
    • Careers
    • DE-CIX MeetingCenter
    • Research & Development
    • Corporate IT Security
    • Partners
    • Contact
  • Home
  • Terms and Conditions
  • Other languages

Terms & Conditions, SLAs and Technical Descriptions

Some documents are available in the following languages:

Documents

German
Documents

Russian
Documents

Turkish
Documents

Ukrainian
Contact

Questions?
Contact

Getting in touch is easy!

Your message
Your email

We are here to assist you.

Just let us know if you would like to schedule a meeting or if we should call you back.

IF YOU NEED URGENT TECHNICAL SUPPORT, PLEASE CONTACT OUR SUPPORT TEAM DIRECTLY!

About us
About us

DE-CIX provides premium network interconnection services and operates several carrier and data center-neutral Internet Exchanges internationally.

Learn more.

Information
Information
  • Company profile
  • Media
  • Careers
  • FAQ
  • Contact
Services
Services
  • GlobePEER
  • GlobePEER Remote
  • Blackholing
  • DirectCLOUD
  • DirectROUTES
  • VirtualPNI
Locations
Locations
  • Frankfurt
  • Hamburg
  • Munich
  • Dusseldorf
  • Berlin
  • New York
  • Dallas
  • Marseille
  • Palermo
  • Madrid
  • Lisbon
  • Istanbul
  • Dubai
  • Mumbai
  • Delhi
  • Kolkata
  • Chennai
  • Moscow
  • St. Petersburg
  • Johor Bahru
  • Kuala Lumpur

Subscribe to the DE-CIX newsletter

© 2020 DE-CIX Management GmbH. All rights reserved. | Privacy Policy | Imprint | Terms and Conditions