Contact us

Fill in the form below or scroll down for phone numbers, email addresses, and office locations. 
24/7 Emergency hotline: +49-69-1730902-11

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Business development

CountryEmail Phone
+91-8879676802 88
0800-2110122 44524666

Customer service and technical support

24/7 Emergency hotline: +49-69-1730902-11


Fall-back number in case the numbers are not reachable: +49-69-975-343-90.


Carsten Titt, Head of Global Public




Offices and general information

Our usual office hours are from Monday-Friday, 09:00-17:00 (UTC+2). Please note that we are closed on German public holidays. 

See below for information on how to get to our headquarters and the MeetingCenter in Frankfurt.

Headquarters Europe

DE-CIX Management GmbH

Lindleystr. 12
60314 Frankfurt am Main

fax: +49-694056-2716

North America

DE-CIX North America Inc.

590 Madison Avenue, 21st Floor
New York, NY 10022
United States of America



DE-CIX Istanbul Network Connections LLC

Itower Plaza Merkez Mah. Akar Cad. No: 3 K: 6 D: 35, 34381 Bomonti/Şişli/İstanbul



DE-CIX Interwire Internet Services Pvt Ltd 

5th floor, Sigma IT Park, Rabale
Navi Mumbai, MH, 400701


How to find us

DE-CIX headquarters and MeetingCenter in Frankfurt.

From Frankfurt airport (FRA)

Take the S-Bahn S9 (towards Hanau) and alight at station "Ostendstraße", then take the tram number 11 (towards Schießhüttenstraße) to station "Schwedlerstraße".

From here, the DE-CIX office and MeetingCenter is only a 10-minute walk away.

Total travel time: approx. 50 mins


There is a chargeable parking area in front of the building where the meters are €0.50 per 30 minutes. Alternatively, you can use the nearby public parking garage "Unions Parkhaus" which is within 10-min. walking distance.


From Frankfurt main station (Hbf)

Take the tram number 11 (towards Schießhüttenstraße) to station "Schwedlerstraße". From there, it is only a 10-minute walk away.

Total travel time: approx. 35 mins