service feature

Service Insight System

Get insight into the use of your access ports and services.

The DE-CIX Service Insights System allows customers to conveniently analyze the utilization of their access ports and services.

On the DE-CIX portal, the new beta version of the Service Insights System is available for all DE-CIX exchanges (excluding partner locations). The statistics available previously for the GlobePEER service continue to run in parallel, but will be in time replaced by the new system.

What you can analyze

The statistics will give you an insight into the utilization of your access ports and services. The features include:

  • Multiple insights for ingress and egress traffic
  • Traffic metrics showing flow traffic with communication partners
  • Top talker metrics
  • Top 50 analytics pie charts
  • Telemetry of your ports and services
  • Transceiver RX/TX optical values
  • Resellers can view metrics of their customers’ ports

Log in to see your statistics

To take advantage of this free service, just log into the DE-CIX portal, and choose “Insights” from the top navigation menu. If you cannot see the new service insights statistics, please contact the DE-CIX Customer Service team, who will be able to help you.

More information about how and where we measure and what you can analyze can be found in the portal knowledge base.

To access your GlobePEER service statistics and traffic relationship statistics, log into the portal and choose "Stats” from the top navigation menu.