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    Dubai News
    28 November 2019

    UAE-IX increases service portfolio: GlobePEER Remote to Marseille, Blackholing, and DirectCLOUD available

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  • Terms and Conditions

Terms & Conditions, SLAs and Technical Descriptions

Please find below the Terms & Conditions as well as the Service Level Agreements and Technical Descriptions for DE-CIX.

Documents in German, Russian, Turkish, and Ukrainian can be found here.

The DE-CIX Interwire Terms & Conditions, SLAs etc. can be found here.

Terms & Conditions

Global T&Cs

DE-CIX Global Terms and Conditions

Local T&Cs

Local Terms and Conditions EU

Local T&Cs

Local Terms and Conditions US

Local T&Cs

Local Terms and Conditions Turkey

 Service Level Agreements and Technical Descriptions

SLAs

DE-CIX Master SLA

Access Description

DE-CIX Technical Access Description

SLAs

DE-CIX GlobePEER Special SLA

Service Description

DE-CIX GlobePEER Technical Service Description

Special SLA

DE-CIX DirectCLOUD Special SLA

Service Description

DE-CIX DirectCLOUD Technical Service Description

SLAs

DE-CIX VirtualPNI SLA

Service Description

DE-CIX VirtualPNI Technical Service Description

Special SLA

DE-CIX FlexPOP 
Special SLA

Service Description

DE-CIX FlexPOP Technical Service Description

Special SLA

InterconnectionFLEX Special SLA

Service Description

InterconnectionFLEX Technical Service Description

Contact

Questions?

Contact

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IF YOU NEED URGENT TECHNICAL SUPPORT, PLEASE CONTACT OUR SUPPORT TEAM DIRECTLY!

About us
About us

DE-CIX provides premium network interconnection services and operates several carrier and data center-neutral Internet Exchanges internationally.

Learn more.

Information
Information
  • Company profile
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Services
Services
  • GlobePEER
  • GlobePEER Remote
  • Blackholing
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  • DirectROUTES
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Locations
Locations
  • Frankfurt
  • Hamburg
  • Munich
  • Dusseldorf
  • Berlin
  • New York
  • Dallas
  • Marseille
  • Palermo
  • Madrid
  • Lisbon
  • Istanbul
  • Dubai
  • Mumbai
  • Delhi
  • Kolkata
  • Chennai
  • Moscow
  • St. Petersburg
  • Johor Bahru
  • Kuala Lumpur

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